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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

943 results found

  1. Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    48th ranked

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  2. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    48th ranked

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  3. Change it back!

    You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.

    50th ranked

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  4. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    78th ranked

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  5. put the senders REAL email address in the inbox display

    Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
    Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.

    110th ranked

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  6. Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    54th ranked

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  7. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    110th ranked

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  8. 54th ranked

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  9. Block Sender

    Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬

    128th ranked

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  10. 248th ranked

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  11. Report-As-Spam v. Unsubscribe

    1. I am happy to unsubscribe to communications for which I at some point actually DID subscribe.

    2. When bothered by communications to which I did NOT subscribe, I will report these as SPAM. Every time. These need to be reported, and they need to feel the consequence. Do not ask me to legitimize them by 'unsubscribing'.

    3. Case study GoodSamClub, which is NOT Sam's Club: I have never subscribed to this. However, I have reported it as spam FREQUENTLY. And yet it keeps coming. This is on AOL. As near as I can tell, reporting anything as SPAM has absolutely no effect…

    459th ranked

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  12. stop erasing additions to draft, mistaking as already sent

    try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.

    346th ranked

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  13. AOL fees

    My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?

    346th ranked

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  14. Stop raising my price.

    Why has my price changed from 5 to 7 dollars? Please discontinue this service.

    459th ranked

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  15. put into the "Settings" center a tab for "Managing Autosuggested Email Addresses"

    auto suggestion management
    May 13 at 4:55 PM
    PrintRaw message

    unhappydayz08@aol.com unhappydayz08@aol.com
    To: help@aol.com
    In the past I was able to remove unwanted email suggestions ae described:

    ===

    Hide contact auto suggestions

    Hide unwanted suggestions in order to improve the accuracy of your suggestions. Hiding a contact suggestion will not remove the contact from your address book.

    Click Compose.
    Begin entering an email address or contact in the To field.
    When the unwanted contact appears, mouse over it and click X.

    ===

    Today I went to use this again but the suggested email I wanted to eliminate showed up and…

    459th ranked

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  16. Calendar opens in Yahoo and is not loading correctly in AOL

    The calendar in AOL only opens for MAY, JUN and JULY - the balance of the rest of the calendar from AUG - DEC is "BLANK."

    Also, when I want to load the AOL Calendar, and click on VIEW FULL CALENDAR, suddenly my "YAHOO" calendar pops up

    459th ranked

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  17. ******** AOL

    REVERT TO CLASSIC

    58th ranked

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  18. NEW AOL MAIL FEEDBACK

    I like the old format. It is easy to work with. Old format was friendly and easy to work with.

    58th ranked

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  19. Calendar not functioning - cannot edit or add events

    My Calendar not Functioning cannot add or edit event

    346th ranked

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  20. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    134th ranked

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